Theres an issue with your software in that there is a midi I put in and only shows the 2 channels left right hand as one making it only one colour.. Annoying on your fault as it shows as two channels in every midi player... please fix ASAP!!!
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All of the issues should now be resolved in Version 4.4.2.
It's currently available for Windows from visualmusicdesign.com
Please let me know if the issues are fixed for you when you have a chance.
Yes, it worked!! Legends!!! Thanks!!! 😀
No refund nessary, your app has been amazing this whole year.
It is only the past week I'v been having issues with handfull of songs.
I have sent through to your email all the evidence to clarify exactly whats going on, hopfully when you recieve the midi I sent you & you have the same issues, you can address the simple error that is happening.
Let me know if you did'nt recieve my email that I attached the midi, screen shot of the 1 channel error & audio file showing that the video render for no reason has excessive pedel...
I’m working on it.
Always happy to cancel and refund a subscription if the app isn’t meeting your expectations.
I have emailed that and they are not answering... I firstly emailed them a day ago and they say to contact the forum & the forum says to contact them... CAN YOU PLEASE SORT THIS ISSUE OUT ASAP!!! I'M AT THE MIDDLE OF A PAYED GIG AND I PAYED FOR YOUR SERVICE!!
i replied thur you email as you said
Please email the MIDI file to visualmusicdesign@gmail.com
Please also upload or email a screenshot of the Color Settings window for that piece.
Thank you.