Support & Help

About this help page SeeMusic is a piano visualization application used to create falling-notes videos from MIDI performances or imported MIDI files. Creators use it to combine recorded piano footage with synchronized note animations, particles, and lighting effects for tutorials, performance videos, and social media content. This help center covers the typical SeeMusic workflow: recording or importing MIDI, aligning video footage, syncing performances, and exporting finished renders. Some topics relate to how musical timing data interacts with recorded video, since cameras, frame rates, and codecs can affect synchronization differently across devices and platforms. You’ll also find guidance about preview performance compared to final rendered output, graphics performance on different hardware, and how visual effects influence playback responsiveness. The page includes information about file importing on desktop and mobile systems, device compatibility, account setup, subscriptions, and login behavior. Because SeeMusic generates visuals from MIDI note data rather than audio alone, certain situations — such as importing only video or working with acoustic recordings — require MIDI conversion or alignment before visuals appear. These explanations are provided to clarify how the visualization process works rather than to troubleshoot individual projects.