I paid via an Android app. Also the version on Windows does not start
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To see this working, head to your live site.
alimsadetov2019
Apr 2, 2020
I paid for the Pro but the program didn't upgrade
I paid for the Pro but the program didn't upgrade
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Followed up on email to resolve this issue.
Could you please email your receipt from the Google Play store to visualmusicdesign@gmail.com?
For the Windows version not starting for you:
- Could you please attach the Log file as a document to this post, so that I can try to figure out what's going wrong on your computer? The Log file is located at:
C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log
- Also, just to verify - are you running Windows 10, 64-bit?
The app is not officially supported on Windows 7 or Windows 8.
Thank you!