Hi! I tried buying the SeeMusic premium account last June 14, yet I still cant export without a watermark up until today (June 16). Upon checking the transaction on the purchase history, it says that it is still in "PENDING" mode. How do I get this to work and how long should I wait for the account to activate? thanks!
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Yuji Espejo
Jun 16, 2020
SeeMusic subscription stuck in "Pending" on app store
SeeMusic subscription stuck in "Pending" on app store
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It sounds like the transaction hasn’t completed on the App Store - I have no control over that whatsoever. You’ll need to follow up with Support for whichever App Store you are using - maybe there is an issue with payment or the account being used.
If you receive an email receipt for your payment from the App Store and the upgrade still isn’t registering, please email the receipt and your app username so that I can take a look.
Thanks for using SeeMusic!